Fans Find Tickets Stolen From Ticketmaster Accounts — Multiple Incidents Reported
Photo Credit: Towfiqu Barbhuiya
Numerous fans are discovering concert tickets suddenly disappearing from their Ticketmaster accounts within the past few weeks.
Fans are finding concert tickets suddenly disappearing from their Ticketmaster accounts within the past few weeks, costing ticketholders potentially thousands of dollars.
First reported by Virginia Lasky in Gig Harbor, Washington, who told local news outlet KIRO7 that her family is out more than $1,200 for 14 tickets that were transferred to another account. Lasky says she was getting ready for work when she received multiple emails from Ticketmaster notifying her that her tickets to several upcoming shows and musicals were transferred to someone else.
“When I clicked on the tickets, they had one-by-one all been transferred and claimed,” said Lasky, noting she didn’t recognize the stranger’s account that received them.
And the same thing happened to Amanda Shaffer in Lancaster, Pennsylvania, who told WGAL News 8 that the Pink tickets she received as a Christmas gift from her husband last December were transferred to another account. “This morning when I woke up is when I saw an email saying, ‘Hey, your transfer to this person was successful,’” said Shaffer. “And I was like, ‘Wait, I’m sorry — what?’”
Shaffer says her tickets were transferred to an account called “bdbddh,” which, when she searched the exact seats on Ticketmaster, said they were being resold under “verified resale.”
Meanwhile, Blaine Heck in Connecticut had a pair of $3,500 Taylor Swift tickets taken from her account. She told MarketWatch that someone hacked her account and transferred the tickets to another account. Reportedly, those tickets were restored to their rightful owner within hours of the outlet reaching out to Ticketmaster for comment.
Another pair of Swift tickets swiftly vanished from the account of an Indiana resident who reached out to her local TV station WTHR after “numerous attempts” to contact Ticketmaster about the incident. Only when the TV station reached out to the company did Ticketmaster restore the tickets to her account.
The increasing number of reports of users having tickets taken from their accounts follow the massive data breach earlier this year by “hacker group” ShinyHunters. The group claimed to have accessed around 1.3 terabytes of data from Ticketmaster, including names, addresses, credit card numbers, phone numbers, and payment details. That information was reportedly up for sale on the dark web for an asking price of $500,000.
The incident led to a class action lawsuit against Live Nation and Ticketmaster, with half a billion user accounts reportedly affected. Ticketmaster claims that user passwords were not exposed in the breach, telling KIRO7 “the vast majority of what we’re seeing is because scammers have accessed a fan’s email account.”
Ticketmaster has a lot on its plate. The antitrust lawsuit led by the Department of Justice, alongside 39 states and the District of Columbia, who aim to break up the Live Nation and Ticketmaster marriage for anticompetitive practices, still rages on.
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